The Written Advisory provides written career and business guidance by email. We respect your privacy and are committed to handling your personal information responsibly.
This policy explains what information we collect, why we collect it, how we use and protect it, and the rights you may have in relation to your information.
2. Information We Collect
Depending on your enquiry and the service requested, we may collect:
Your name and email address.
Information you provide about your career, employment, professional goals or business idea.
Documents you submit for review, such as CVs, cover letters or business proposals.
Correspondence relating to your enquiry, agreed service, payment and delivery.
Information needed to process payments, where applicable.
Please avoid sending sensitive personal information or confidential information about other people unless it is necessary for your enquiry and you are entitled to share it.
3. How We Use Your Information
We use your information to:
Respond to enquiries and assess whether a request is suitable for our services.
Understand your requirements and confirm the proposed scope, price and timescale.
Deliver the agreed written guidance.
Process payments, refunds and relevant administrative matters.
Maintain appropriate business records and comply with legal obligations.
Protect our business and prevent unlawful or fraudulent activity.
We will identify and rely on an appropriate lawful basis for processing your information, as required by applicable data protection law.
4. How We Share Information
We do not sell your personal information.
We may share relevant information with service providers who support our business, such as website hosting, email, payment processing and secure document storage providers. We may also disclose information where required or permitted by law.
We aim to share only the information reasonably necessary for the relevant purpose.
5. Storage and Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Please do not send passwords, payment card details or unnecessary sensitive information through an enquiry form or ordinary email.
6. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, handling queries, maintaining business records and meeting legal obligations.
Retention periods will depend on the type of information and the reason it was collected. Information that is no longer required will be securely deleted or anonymised where appropriate.
7. Your Data Protection Rights
Subject to applicable law, you may have the right to request access to your personal information, correct inaccurate information, request erasure or restriction of processing, object to certain processing, or request data portability.
Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect processing that took place before consent was withdrawn.
You may also complain to the UK Information Commissioner’s Office (ICO) if you believe your information has been handled unlawfully.
8. Cookies and Website Services
Our website may use cookies or similar technologies provided by Squarespace or other services. The cookies in use, their purposes and any consent requirements will depend on the website’s actual configuration.
Where required, we will provide appropriate information and obtain consent for non-essential cookies.
9. Third-Party Services
If you follow links to third-party websites or use third-party payment services, their own privacy policies and terms may apply. We are not responsible for the privacy practices of independent third parties.
10. Changes to This Policy
We may update this policy to reflect changes in our services, technology or legal obligations. The latest version will be published on our website with an updated date.
11. Contact
For questions about this policy or to exercise your data protection rights, contact: